Hyster enjoys a different relationship with all our customers. We try to create total client satisfaction created through world class production. Our objective is to foresee the needs of all our clients in addition to deal with them with lift trucks which provide the reliability, the value and the performance which they really require.
At Hyster, we believe in starting with the customer. We annually perform focus groups and provide an on-going voice of customer research both online as well as in the field. We have over 400 design engineers to translate that input into intelligent designs by implementing our rigorous review gate process. Virtual prototype builds and advanced tools help make sure that the best equipment practices come together. Other advanced tools including dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
So as to ensure the lowest ownership cost and total reliability all of Hyster's equipment are subjected to virtual, physical and environmental tests. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests take place in real-world customer applications in order to make certain that our products have met our strict standards.
Demand-Flow Manufacturing That is Lean and Smart
Hyster's manufacturing is world-class driven by its DFT or Demand Flow Technology. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to deliver total client satisfaction and flawless quality 100% of the time, all the time.
Total Quality All The Time
To initiate quality from the start, Hyster utilizes an integrated MES or Manufacturing Execution System. The job of the MES is to manage production flow. The MES coordinates line activities such as part sequencing and quality verification. It also uses quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits really hold all employees accountable for consistent quality, together with the 5s workplace organization in place to help us achieve it.
As standard with all our products, Hyster provides a huge variety of features. The corporation has remained completely dedicated to its key focus on quality and safety, on being innovative each time, and by providing some of the best material handling machinery on the market. These are only some of the reasons Hyster has become a leader within the business.